Notifications, Reminders and Messaging Integrations

More detailed questions and answers about Package Zen notifications

Adam Rosenblum avatar Emma Ramsay avatar
12 articles in this collection
Written by Adam Rosenblum and Emma Ramsay

What happens when Package Zen does not have contact information for a recipient?

What to do if you receive "Request to Forward" Notifications
Adam Rosenblum avatar
Written by Adam Rosenblum
Updated over a week ago

Can Package Zen send text messages instead of emails?

Simple steps for setting up text notifications
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Can Package Zen send text messages and emails to the same person?

Make sure people get the notifications they want with Preferred Contact Methods
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Written by Emma Ramsay
Updated over a week ago

How do I add Slack notifications?

Let us get Slack notifications set up for you
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Written by Emma Ramsay
Updated over a week ago

Can I send a notification when an item is checked out?

A word about notifications and keeping track of checked-out items
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Written by Emma Ramsay
Updated over a week ago

Can I delay notifications?

The timing of Package Zen notifications
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Written by Emma Ramsay
Updated over a week ago

Is it possible to put notifications temporarily on hold?

Potential solutions for employees and residents who will be away
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

I have a lot of items that are addressed to the same recipient. Can I send just one notification to that recipient?

How we handle notifications for batches of items
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Why are notifications being sent to the person instead of the group on the shipping label?

A quick overview of when Group Members and Group Contacts get notified of deliveries
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Written by Emma Ramsay
Updated over a week ago

How do I change the reply-to email address on notifications?

Update the email address that receives Package Zen-related inquiries at your property
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Written by Emma Ramsay
Updated over a week ago

A former employee at my organization keeps getting Package Zen notifications. How do I stop this?

Learn how to redirect Package Zen notifications for former employees
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Someone at my property isn't receiving Package Zen notifications. How do I fix this?

A quick guide on troubleshooting notification issues
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Written by Emma Ramsay
Updated over a week ago