A batch is a group of images that upload to Package Zen's servers at the same time. Batching helps items process faster and ensures that notifications get sent to recipients at your property in a timely manner.
To batch items, start by capturing an image and hitting "Submit":
Then you'll see these two buttons:
Tap the camera to continue capturing images. Don't tap "Finish Batch" until you've captured every item you've received at that time:
Do I have to organize batches by recipients' names or departments?
It's unnecessary to organize batches by a person's name or by department. This also slows things down considerably. Capture all the items you receive, regardless who they're for, in a single batch for best results.