Understanding Your Dashboard

A guide to all the components of the Dashboard

26 articles in this collection
Written by Emma Ramsay

Access your Dashboard

Search your Records, add Recipients, invite Staff Members, and Manage Settings
Written by Emma Ramsay
Updated over a week ago

What if I forget my Dashboard password?

How to reset your password
Written by Emma Ramsay
Updated over a week ago

How can I add a new person to Package Zen?

Using your Dashboard to add new people to Package Zen
Written by Emma Ramsay
Updated over a week ago

Team Members, Property Managers, and Organization Admins. What do each of these roles mean?

A guide to the three levels of staff in your Dashboard
Written by Emma Ramsay
Updated over a week ago

So I've added people to Package Zen. How do I make them Staff Members?

Links to articles that will help your Package Zen team grow
Written by Emma Ramsay
Updated over a week ago

How do I add Staff to Package Zen if my organization has one location?

Using your Dashboard to create new Staff Members
Written by Emma Ramsay
Updated over a week ago

How do I add Staff to Package Zen if my organization has more than one location?

A guide to granting multi-property access
Written by Emma Ramsay
Updated over a week ago

How do I remove a Staff Member from Package Zen?

Removing a Staff Member's access to the Mobile App and your property Dashboard
Written by Emma Ramsay
Updated over a week ago

What is a Group?

How to figure out what your "Group" is
Written by Emma Ramsay
Updated over a week ago

What's a Group Contact?

The importance of Group Contacts
Written by Emma Ramsay
Updated over a week ago

Updating Email Addresses, Phone Numbers, and Other Contact Info

Learn how to update contact info for people and groups using your Dashboard
Written by Emma Ramsay
Updated over a week ago

Can I get more than one notification?

How you can use your Dashboard to set up multiple notifications.
Written by Emma Ramsay
Updated over a week ago

Can I send reminders?

Getting customized reminders
Written by Emma Ramsay
Updated over a week ago

What is the Item Log?

A guide to making the most out of your Dashboard's Item Log.
Written by Emma Ramsay
Updated over a week ago

Where can I look up info about an item?

How to find and use Item Detail Pages
Written by Emma Ramsay
Updated over a week ago

What is Advanced Search?

Learn how to use Advanced Search to find any information on a label
Written by Emma Ramsay
Updated over a week ago

How can I find out when a package was checked out?

Using your Item Log to find check-out dates
Written by Emma Ramsay
Updated over a week ago

What if I forget to check out an item?

How to manually check out items
Written by Emma Ramsay
Updated over a week ago

Can I have a report of all items checked in or out in the last month?

Using the "Export" feature to create reports
Written by Emma Ramsay
Updated over a week ago

Can I use Package Zen to keep track of outbound items?

A quick word about outbound solutions
Written by Emma Ramsay
Updated over a week ago

Where can I see the signature?

How to find the signature you captured when an item was checked out.
Written by Emma Ramsay
Updated over a week ago

Why do the alternate names for people or groups have typos?

How we use alternate names and misspellings to make sure everyone gets their items
Written by Emma Ramsay
Updated over a week ago

How does Package Zen handle items that do not have a recipient's name on the label?

How Package Zen makes sure items get to the right people
Written by Emma Ramsay
Updated over a week ago

What if I want to use Package Zen at another property?

We can help you bring Package Zen to more of your properties
Written by Emma Ramsay
Updated over a week ago

Can you delete a person from Package Zen?

A word about Package Zen's archives
Written by Emma Ramsay
Updated over a week ago

How do I merge two names in the Dashboard?

When and how to perform merges
Written by Emma Ramsay
Updated over a week ago