Go to the People Page in your Package Zen Web Dashboard and click on the Person's name

Select Edit Contact Settings

Enter the new contact info and select Add. You can also remove old contact info by selecting Remove

If the Person's Contact Preference is set to Off, switch it to Default, Email, SMS, or Slack and select Save

Go to the Groups Page in your Dashboard and click on the Group's name

Select Edit Contact Settings

Enter the new contact info and select Add. You can also remove old contact info by selecting Remove.

If the Group's Contact Preference is set to Off, switch it Default, Email, SMS, or Slack and select Save