Package Zen Web Dashboard

Your Delivery Records and Settings: https://dashboard.packagezen.com/

29 articles in this collection
Written by Mark Kiefer and Emma Ramsay

Guide: Package Zen Web Dashboard

Learn how your Dashboard is the center of your Package Zen account

Written by Emma Ramsay
Updated over a week ago

Guide: People

How Package Zen handles deliveries for individual recipients

Written by Emma Ramsay
Updated over a week ago

Guide: Groups

Learn what Groups are and what they look like in different types of properties

Written by Emma Ramsay
Updated over a week ago

Guide: Staff Member Roles in Package Zen

Team Members, Property Managers, and Organization Admins. What do each of these roles mean?

Written by Emma Ramsay
Updated over a week ago

Can I add a Staff Member if they work at a different location within my organization?

Use your Dashboard to add Staff Members who work elsewhere in your organization

Written by Emma Ramsay
Updated over a week ago

Guide: Group Contacts

Learn how notifications for items addressed to groups work

Written by Emma Ramsay
Updated this week

Guide: Item Log

Learn how to search for items with your Item Log

Written by Emma Ramsay
Updated over a week ago

Guide: Item Detail Pages

Learn how to use Item Detail Pages to find information about an item

Written by Emma Ramsay
Updated over a week ago

Guide: Item Statuses

Learn what each status really means in Package Zen and how to use them to resolve receiving issues

Written by Emma Ramsay
Updated over a week ago

Guide: Locating an Item's Signature

Learn where to find an item's signature in its Item Detail Page

Written by Emma Ramsay
Updated over a week ago

Guide: Advanced Search

Use Advanced Search to find any information on a label

Written by Emma Ramsay
Updated over a week ago

Guide: Check Out Time

Learn where to find the time an item was checked out

Written by Emma Ramsay
Updated over a week ago

Can I use Package Zen to keep track of outbound items?

A quick word about outbound solutions

Written by Emma Ramsay
Updated over a week ago

Why do the alternate names for people or groups have typos?

How we use alternate names and misspellings to make sure everyone gets their items

Written by Emma Ramsay
Updated over a week ago

Guide: Items Without Recipients’ Names

“How does Package Zen handle items that do not have a recipient's name on the label?”

Written by Emma Ramsay
Updated this week

What if I want to use Package Zen at another property?

We can help you bring Package Zen to more of your properties

Written by Emma Ramsay
Updated over a week ago

Guide: Nicknames

Adding nicknames that are not handled automatically

Written by Mark Kiefer
Updated over a week ago

How To

How To: Add a New Person to Package Zen

Follow these steps to create a Person Profile Page for a new Person (or people) in your Package Zen Web Dashboard

Written by Emma Ramsay
Updated over a week ago

How To: Add New Staff Members

Property Managers and Organization Admins can invite new Staff Members to use the Package Zen Mobile App and Web Dashboard

Written by Emma Ramsay
Updated over a week ago

How To: Using Tags to Categorize People

Learn how to create, apply, and remove tags in your Dashboard

Written by Emma Ramsay
Updated over a week ago

How do I remove a Staff Member from Package Zen?

Property Managers and Organization Admins can Remove a Staff Member's access to Package Zen

Written by Emma Ramsay
Updated over a week ago

How To: Updating Contact Info

Update contact info for People and Groups using your Package Zen Web Dashboard

Written by Emma Ramsay
Updated over a week ago

How To: Handling Items You Forget to Check Out

Learn how to confirm items have left your custody using your Dashboard

Written by Emma Ramsay
Updated over a week ago

How To: Export Your Item Records

Export a spreadsheet report of your Item Log

Written by Emma Ramsay
Updated over a week ago

How do I control which properties in my organization Package Zen users can access?

Use your Dashboard to grant Package Zen users access to several locations at once

Written by Emma Ramsay
Updated over a week ago

I have an employee who needs to use Package Zen. How can I get them set up?

Getting new and existing employees in your company started with Package Zen

Written by Emma Ramsay
Updated over a week ago

Guide: Former Recipients

Learn how Package Zen handles recipients who have moved on from your property

Written by Emma Ramsay
Updated over a week ago

Resetting your Staff Access password

I forgot my password, how do I reset it?

Written by Emma Ramsay
Updated this week

How To: Merge two People in the Dashboard

Learn how to perform merges in your Package Zen Web Dashboard

Written by Emma Ramsay
Updated over a week ago