What is the Dashboard?

Use the Dashboard to manage your Package Zen account

Written by Emma Ramsay
Updated over a week ago

Team Members, Property Managers, and Organization Admins. What do each of these roles mean?

A guide to the three levels of Staff in your Dashboard

Written by Emma Ramsay
Updated yesterday

Can I add a Staff Member if they work at a different location within my organization?

Use your Dashboard to add Staff Members who work elsewhere in your organization

Written by Emma Ramsay
Updated yesterday

What are Groups?

Find out what kinds of your Groups your property has

Written by Emma Ramsay
Updated over a week ago

Can Package Zen send more than one notification to a recipient?

Use your Dashboard to trigger multiple notifications.

Written by Emma Ramsay
Updated over a week ago

Can I send reminders?

Getting customized reminders

Written by Emma Ramsay
Updated over a week ago

What is the Item Log?

A guide to making the most out of your Dashboard's Item Log.

Written by Emma Ramsay
Updated over a week ago

Can I use Package Zen to keep track of outbound items?

A quick word about outbound solutions

Written by Emma Ramsay
Updated over a week ago

Why do the alternate names for people or groups have typos?

How we use alternate names and misspellings to make sure everyone gets their items

Written by Emma Ramsay
Updated over a week ago

What is Advanced Search?

Use Advanced Search to find any information on a label

Written by Emma Ramsay
Updated over a week ago

How does Package Zen handle items that do not have a recipient's name on the label?

How Package Zen makes sure items get to the right people

Written by Emma Ramsay
Updated over a week ago

What if I want to use Package Zen at another property?

We can help you bring Package Zen to more of your properties

Written by Emma Ramsay
Updated over a week ago

How do I control which properties in my organization Package Zen users can access?

Use your Dashboard to grant Package Zen users access to several locations at once

Written by Emma Ramsay
Updated yesterday

Can I have a report of all items checked in or out in the last month?

Use the "Export" feature in your Dashboard to generate reports

Written by Emma Ramsay
Updated over a week ago

What if I forget to check out an item?

How to manually check out items

Written by Emma Ramsay
Updated over a week ago

My company already has Package Zen. How do I get access?

Get added to your company's Package Zen account

Written by Emma Ramsay
Updated over a week ago

I have an employee who needs to use Package Zen. How can I get them set up?

Getting new and existing employees in your company started with Package Zen

Written by Emma Ramsay
Updated over a week ago

How do I remove a Staff Member from Package Zen?

Remove a Staff Member's access to the mobile app and Dashboard

Written by Emma Ramsay
Updated yesterday

How can I find out when a package was checked out?

Using your Item Log to find check-out dates

Written by Emma Ramsay
Updated over a week ago

I forgot my password. How do I access my Package Zen account?

Reset your password via mobile app or Dashboard

Written by Emma Ramsay
Updated over a week ago

Can you delete a person from Package Zen?

A word about Package Zen's archives

Written by Emma Ramsay
Updated over a week ago

How To Merge two People in the Dashboard

When and how to perform merges

Written by Emma Ramsay
Updated over a week ago