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Package Zen Web Dashboard
Package Zen Web Dashboard
Your Delivery Records and Settings
28 articles in this collection
Written by
Emma Ramsay
What is the Dashboard?
Use the Dashboard to manage your Package Zen account
Written by
Emma Ramsay
Updated over a week ago
Team Members, Property Managers, and Organization Admins. What do each of these roles mean?
A guide to the three levels of Staff in your Dashboard
Written by
Emma Ramsay
Updated over a week ago
Can I add a Staff Member if they work at a different location within my organization?
Use your Dashboard to add Staff Members who work elsewhere in your organization
Written by
Emma Ramsay
Updated over a week ago
What are Groups?
Find out what kinds of your Groups your property has
Written by
Emma Ramsay
Updated over a week ago
What's a Group Contact?
Learn how Groups are notified in Package Zen
Written by
Emma Ramsay
Updated over a week ago
Can Package Zen send more than one notification to a recipient?
Use your Dashboard to trigger multiple notifications.
Written by
Emma Ramsay
Updated over a week ago
Can I send reminders?
Getting customized reminders
Written by
Emma Ramsay
Updated over a week ago
What is the Item Log?
A guide to making the most out of your Dashboard's Item Log.
Written by
Emma Ramsay
Updated over a week ago
Can I use Package Zen to keep track of outbound items?
A quick word about outbound solutions
Written by
Emma Ramsay
Updated over a week ago
Why do the alternate names for people or groups have typos?
How we use alternate names and misspellings to make sure everyone gets their items
Written by
Emma Ramsay
Updated over a week ago
What is Advanced Search?
Use Advanced Search to find any information on a label
Written by
Emma Ramsay
Updated over a week ago
How does Package Zen handle items that do not have a recipient's name on the label?
How Package Zen makes sure items get to the right people
Written by
Emma Ramsay
Updated over a week ago
What if I want to use Package Zen at another property?
We can help you bring Package Zen to more of your properties
Written by
Emma Ramsay
Updated over a week ago
How To
How To: Add a New Person to Package Zen
Use your Dashboard to create Person Profile Pages for new people
Written by
Emma Ramsay
Updated over a week ago
How To: Add New Staff Members
Property Mangers and Organization Admins can invite new Staff Members to use the Package Zen Mobile App and Web Dashboard
Written by
Emma Ramsay
Updated over a week ago
Where can I look up info about an item?
Learn more about using Item Detail Pages
Written by
Emma Ramsay
Updated over a week ago
How do I remove a Staff Member from Package Zen?
Remove a Staff Member's access to the mobile app and Dashboard
Written by
Emma Ramsay
Updated over a week ago
How To Update Email Addresses, Phone Numbers, and Other Contact Info
Update contact info for people and groups using your Dashboard
Written by
Emma Ramsay
Updated over a week ago
Can I have a report of all items checked in or out in the last month?
Use the "Export" feature in your Dashboard to generate reports
Written by
Emma Ramsay
Updated over a week ago
How do I control which properties in my organization Package Zen users can access?
Use your Dashboard to grant Package Zen users access to several locations at once
Written by
Emma Ramsay
Updated over a week ago
Where can I see the signature?
How to find the signature you captured when an item was checked out.
Written by
Emma Ramsay
Updated over a week ago
What if I forget to check out an item?
How to manually check out items
Written by
Emma Ramsay
Updated over a week ago
My company already has Package Zen. How do I get access?
Get added to your company's Package Zen account
Written by
Emma Ramsay
Updated over a week ago
I have an employee who needs to use Package Zen. How can I get them set up?
Getting new and existing employees in your company started with Package Zen
Written by
Emma Ramsay
Updated over a week ago
How can I find out when a package was checked out?
Using your Item Log to find check-out dates
Written by
Emma Ramsay
Updated over a week ago
How To: Reset Your Package Zen Password
Reset your password via the mobile app or web dashboard
Written by
Emma Ramsay
Updated this week
Can you delete a person from Package Zen?
A word about Package Zen's archives
Written by
Emma Ramsay
Updated over a week ago
How To Merge two People in the Dashboard
When and how to perform merges
Written by
Emma Ramsay
Updated over a week ago