There are two things to keep in mind about Package Zen’s notification timing:


Package Zen does not allow users to control the amount of time it takes for notifications to send. Most notifications go out 2-5 minutes after items are logged. Package Zen notifications are only delayed are when:


Package Zen notifications cannot be put on hold. If a recipient at your property will be away and has requested not to receive Package Zen notifications, you can:

If your office plans to close for an extended period of time, you can contact us at help@packagezen.com about temporarily switching off notifications for your Package Zen account.

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