Package Zen

There are two types of searches you can do in your <a href="https://dashboard.packagezen.com/x/item-log" rel="nofollow noopener noreferrer" target="_blank">Item Log</a>: Regular and Advanced.

Regular Search lets you search for an item with:

- Recipient's Name
- Tracking Number
- Status
- Carrier
- Date

But Advanced Search lets you use ANY text printed on a shipping label to search for items.

Select "Switch to Advanced Search" in your <a href="https://dashboard.packagezen.com/x/item-log" rel="nofollow noopener noreferrer" target="_blank">Item Log</a> to get started.

Now you can search for an item using any text as it’s printed on the shipping label. 

Here are some examples of searches you could try in Advanced Search:

Find all the items sent to you from Chicago by searching for the word "Chicago." 

Look for items with a particular purchase order number by using that order number.

You can also use an item's tracking number, but make sure any spaces in the tracking numbers are included.  

- Find all the items sent to you from Chicago by searching for the word "Chicago." 
- Look for items with a particular purchase order number by using that order number.
- You can also use an item's tracking number, but make sure any spaces in the tracking numbers are included.  

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<a href="http://help.packagezen.com/en/articles/1516817-guide-item-log">Guide: Item Log </a>

<a href="http://help.packagezen.com/en/articles/1523293-where-can-i-look-up-info-about-an-item">Guide: Item Detail Pages</a>

<a href="http://help.packagezen.com/en/articles/1527503-how-to-export-your-item-records">How To: Export Your Item Records</a>

<a href="http://help.packagezen.com/en/articles/1516869-guide-locating-an-item-s-signature">Guide: Locating an Item’s Signature</a>

<a href="http://help.packagezen.com/en/articles/1523955-what-if-i-forget-to-check-out-an-item">What if I forget to check out an item?</a>

<a href="http://help.packagezen.com/en/articles/1523303-how-can-i-find-out-when-a-package-was-checked-out">How can I find out when a package was checked out?</a>

<a href="http://help.packagezen.com/en/articles/1523955-how-to-check-out-items-manually-from-the-web-dashboard">How To: Check Out Items Manually from the Web Dashboard</a>

Use Advanced Search to find any information on a shipping label

Guide: Advanced Search

Package Zen Website

Package Zen Web Dashboard

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Advanced vs Regular Search

Using Advanced Search

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