Package Zen

<b>To reset your password your MUST have these two things: </b>

Access to the email address associated with your staff access to Package Zen

Access to the internet to log in to your Dashboard or log in to the Mobile App

- Access to the email address associated with your staff access to Package Zen
- Access to the internet to log in to your Dashboard or log in to the Mobile App

If you're already logged in to the Dashboard or Mobile App you will need to log out first before you can reset your password.

How to Reset Your Password on the Dashboard

Go to the <a href="https://dashboard.packagezen.com/" rel="nofollow noopener noreferrer" target="_blank">Dashboard Login Page</a> and select "Forgot your password?"

Enter the username or email address associated with your account on the next page and select "Email me a password reset link"

How to reset your password on the Mobile App

Tap "Forgot Password" under the login button and enter your email when prompted

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<a href="http://help.packagezen.com/en/articles/1821730-i-have-an-employee-who-needs-to-use-package-zen-how-can-i-get-them-set-up">I have an employee who needs to use Package Zen. How can I get them set up?</a>

<a href="http://help.packagezen.com/en/articles/4263967-mobile-app-log-in-issues">Mobile App Log In Issues</a>

<a href="http://help.packagezen.com/en/articles/4295888-internet-connection-issues-on-your-mobile-device">Internet Connection Issues on your Mobile Device</a>