All Collections
Package Zen Web Dashboard
Resetting your Staff Access password
Resetting your Staff Access password

I forgot my password, how do I reset it?

Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

To reset your password your MUST have these two things:

  • Access to the email address associated with your staff access to Package Zen

  • Access to the internet to log in to your Dashboard or log in to the Mobile App

If you're already logged in to the Dashboard or Mobile App you will need to log out first before you can reset your password.

How to Reset Your Password on the Dashboard

Go to the Dashboard Login Page and select "Forgot your password?"


How to reset your password on the Mobile App

Tap "Forgot Password" under the login button and enter your email when prompted


Related Articles


Did this answer your question?