This means that Package Zen isn't allowed to use your device's camera.

Here's how to fix that:

  • Tap "Settings" on the home screen of your device

  • Scroll down through your alphabetical app list and tap "Package Zen"

  • Allow Package Zen to access your camera by toggling the switch next to "Camera"


Related Articles

Mobile App Log In Issues

Items Not Syncing

Using the App while Offline

Package Zen Cellular Data Access

Contacting Package Zen Support

Did this answer your question?