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All I see is a grey screen when I try to take a picture in the app. How do I fix this?
All I see is a grey screen when I try to take a picture in the app. How do I fix this?

Learn how to enable camera permissions on your device

Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

This means that Package Zen isn't allowed to use your device's camera.

Here's how to fix that:

  • Tap "Settings" on the home screen of your device

  • Scroll down through your alphabetical app list and tap "Package Zen"

  • Allow Package Zen to access your camera by toggling the switch next to "Camera"

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