Package Zen

Make sure you're using the latest and greatest version of Package Zen

Updating the Package Zen App

A list of Apple iOS devices that are compatible with Package Zen

Which iPhones, iPads, and iPods work with Package Zen

How to Use Package Zen

Here's what to do if images on your device won't sync

Items Not Syncing

Solve 99.99% of internet connection issues quickly

Internet Connection Issues on your Mobile Device

I can’t log in to the Mobile App - how do I fix it?

Mobile App Log In Issues

Chat in App  |  help@packagezen.com  |  312-620-1415 x2

Contacting Package Zen Support

Checking In New Deliveries

Checking Out Deliveries

Using Package Zen without a WiFi or Cellular Data connection.

Using the App while Offline

Configuring Check In and Check Out settings

Check In or Check Out is Turned Off

Emma Ramsay

Answers to all your questions about the Package Zen Mobile App 

Mobile App Support

How Do I Retake a Bad Photo?

Check deliveries in as one big batch before sorting.

Pro Tip - Checking In Deliveries MUCH Faster

Switching Locations In-App

Turn Cellular Data for Package Zen On or Off.

Package Zen Cellular Data Access

How To

Update the Package Zen Mobile App

Gaining access to other properties on your mobile device

How can I add another property on my mobile device?

Learn how to enable camera permissions on your device

All I see is a grey screen when I try to take a picture in the app. How do I fix this?

Troubleshooting

Package Zen Website

Package Zen Web Dashboard

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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