Notifications, Reminders, and Messaging Integrations

Everything you need to know about Package Zen notifications

14 articles in this collection
Written by Adam Rosenblum and Emma Ramsay

Troubleshooting: People Still Getting Notifications After Leaving

Stop sending notifications to people no longer at your property

Written by Emma Ramsay
Updated over a week ago

Troubleshooting: Notifications Not Being Sent

Learn what to do if notifications aren’t being sent to recipients at your property

Written by Emma Ramsay
Updated over a week ago

Guide: Automatic Reminder Notifications

Set up Automatic Reminder Notifications for items that have not been picked up

Written by Emma Ramsay
Updated over a week ago

How To

How To: Handle "ATTN--Please Forward" Emails

Learn what happens when Package Zen doesn't have contact information for a recipient at your property

Written by Adam Rosenblum
Updated over a week ago

How To: Set Up Former People Notifications

Get notified automatically when you receive new deliveries for people who have moved on

Written by Emma Ramsay
Updated over a week ago

How To: Getting Text Notifications Instead of Emails

Learn how to set up text notifications for a recipient at your property

Written by Emma Ramsay
Updated over a week ago

How To: Updating Your Property's Help Email Address

Update the email address that receives replies from your recipients

Written by Emma Ramsay
Updated over a week ago

How do I add Slack notifications?

Add the Package Zen Slack App to your Workspace

Written by Emma Ramsay
Updated over a week ago

Guides

Guide: One Item, One Notification

“Can I send one notification for all items received for the same person at the same time?”

Written by Emma Ramsay
Updated over a week ago

Guide: Who Gets Notified

“Why are notifications being sent to the person instead of the group on the shipping label?”

Written by Emma Ramsay
Updated over a week ago

Guide: Notification Timing

Learn about how and when Package Zen notifications are triggered

Written by Emma Ramsay
Updated over a week ago

Guide: Sending Multiple Notifications

Trigger multiple Package Zen notifications for a single delivery

Written by Emma Ramsay
Updated over a week ago

Guide: Contact Preferences

Make sure recipients get notified how they want with Contact Preferences

Written by Emma Ramsay
Updated over a week ago

Can I send a notification when an item is checked out?

A word about notifications and keeping track of checked-out items

Written by Emma Ramsay
Updated over a week ago