Who can remove Staff Members?

Only Property Managers and Organization Admins can remove Staff Members’ access to Package Zen.

How to remove Staff Members

Why can't I see the "Remove Access" option?

That depends on what kind of Staff Member you are:

  • Team Members cannot remove other Staff Members
  • Property Managers can remove Team Members and other Property Managers. They cannot remove Organization Admins
  • Organization Admins can remove Team Members, Property Managers, and other Organization Admins

What happens next?

  • Once the Staff Member is removed, they will no longer be able to log items with the Package Zen Mobile App or log into your Package Zen Web Dashboard
  • However, they will still be a Person in your Dashboard, just like any other recipient at your property
  • If they are not at your property at all any more, you should designate them as a Former Person

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Related Articles

Can I add a Staff Member if they work at a different location within my organization?

How To: Add a New Person to Package Zen

How To: Add New Staff Members

How To: Updating Contact Info

How do I control which properties in my organization Package Zen users can access?

Guide: Former People

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