Property Managers and Organization Admins, follow the instructions below to remove a Staff Member from Package Zen.

Click "Staff" on the Left Navigation Menu:

Click the "Actions" button to the left of the Staff Member's name and choose "Remove Access" from the dropdown menu:

Once the Staff Member is removed, they will no longer have access to the Package Zen Mobile App or your property's Dashboard. However, they will still be a Person in your Dashboard, just like any other recipient.

Why can't I see the "Remove Access" option?

Team Members cannot remove other Staff Members.

Property Managers can remove Team Members and other Property Managers. They cannot remove Organization Admins.

Organization Admins can remove Team Members, Property Managers, and other Organization Admins.

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