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How To: Removing a Staff Member

Learn how to remove a Person’s Staff Member credentials in Package Zen

Written by Emma Ramsay

Who can remove Staff Members?

Only Property Managers and Organization Admins can remove Staff Members’ access to Package Zen.

How to remove Staff Members

  • Go to the Staff Page ❐ in your Package Zen Web Dashboard

  • Select Actions next to the Staff Member's name

  • Select Remove Access from the dropdown menu

Can't see the "Remove Access" option? It depends on what kind of Staff Member you are

  • Team Members cannot remove other Staff Members

  • Property Managers can remove Team Members and other Property Managers. They cannot remove Organization Admins

  • Organization Admins can remove Team Members, Property Managers, and other Organization Admins

What happens next?

  • Once the Staff Member is removed, they will no longer be able to log items with the Package Zen Mobile App or log into the Package Zen Web Dashboard

  • They will still be a Person in your Dashboard, just like any other recipient at your property

  • If they are not at your property at all any more, you should make them a Former Person

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