Follow these steps if a recipient at your property wants to receive text notifications instead of email notifications:

  1. Open the People Page in your Package Zen Web Dashboard and pull up the person’s Person Profile Page

  2. If the Person doesn’t have a phone number in their Contact Info, add it

  3. Set the Person’s Contact Preference to SMS and select Save


Troubleshooting: Notifications Not Being Sent

Guide: Reminders

Guide: Notification Timing

How To: Send Multiple Notifications for One Delivery

Troubleshooting: Former Recipients Still Getting Notifications

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