People are humans who have items addressed to them at your location. Anyone who's ever had an item sent to them at your property has their own Person record in your Package Zen Web Dashboard.
Staff Members are People who you have given access to the Package Zen Mobile App to log items and your delivery records through the Dashboard.
If you want a Person in your Package Zen account to be a Staff Member, you must invite them as a Staff Member.
**Creating a Person Profile for someone in your Package Zen account DOES NOT make them a Staff Member or give them access to your records.**