Mobile App Support
Mobile App Support
Answers to all your questions about the Package Zen Mobile App
18 articles
Written by Emma Ramsay
Updating the Package Zen App
Make sure you're using the latest and greatest version of Package ZenWritten by Emma Ramsay. Updated over a week ago
Which iPhones, iPads, and iPods work with Package Zen
A list of Apple iOS devices that are compatible with Package ZenWritten by Emma Ramsay. Updated over a week ago
How to Use Package Zen
New to Package Zen? Start here.Written by Emma Ramsay. Updated over a week ago
Items Not Syncing
Here's what to do if images on your device won't syncWritten by Emma Ramsay. Updated over a week ago
Internet Connection Issues on your Mobile Device
Solve 99.99% of internet connection issues quicklyWritten by Emma Ramsay. Updated over a week ago
Mobile App Log In Issues
I can’t log in to the Mobile App - how do I fix it?Written by Emma Ramsay. Updated over a week ago
Contacting Package Zen Support
Chat in App | help@packagezen.com | 312-620-1415 x2Written by Emma Ramsay. Updated over a week ago
Checking In New Deliveries
What is a Check In?Written by Emma Ramsay. Updated over a week ago
Checking Out Deliveries
What is a Check Out?Written by Emma Ramsay. Updated over a week ago
Using the App while Offline
Using Package Zen without a WiFi or Cellular Data connection.Written by Emma Ramsay. Updated over a week ago
Check In or Check Out is Turned Off
Configuring Check In and Check Out settingsWritten by Emma Ramsay. Updated over a week ago