Package Zen

Make sure you're using the latest and greatest version of Package Zen

Updating the Package Zen App

A list of Apple iOS devices that are compatible with Package Zen

Which iPhones, iPads, and iPods work with Package Zen

How to Use Package Zen

Here's what to do if images on your device won't sync

Items Not Syncing

Solve 99.99% of internet connection issues quickly

Internet Connection Issues on your Mobile Device

I can’t log in to the Mobile App - how do I fix it?

Mobile App Log In Issues

Chat in App  |  help@packagezen.com  |  312-620-1415 x2

Contacting Package Zen Support

Checking In New Deliveries

Checking Out Deliveries

Using Package Zen without a WiFi or Cellular Data connection.

Using the App while Offline

Configuring Check In and Check Out settings

Check In or Check Out is Turned Off

Emma Ramsay

Answers to all your questions about the Package Zen Mobile App 

Mobile App Support

How Do I Retake a Bad Photo?

Check deliveries in as one big batch before sorting.

Pro Tip - Checking In Deliveries MUCH Faster

Switching Locations In-App

Turn Cellular Data for Package Zen On or Off.

Package Zen Cellular Data Access

How To

Update the Package Zen Mobile App

Gaining access to other properties on your mobile device

How can I add another property on my mobile device?

Learn how to enable camera permissions on your device

All I see is a grey screen when I try to take a picture in the app. How do I fix this?

Troubleshooting

Package Zen Website

Package Zen Web Dashboard

Find answers and get help from Intercom Support and Community Experts

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