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Mobile App Support
Answers to all your questions about the Package Zen Mobile App
18 articles in this collection
Written by
Emma Ramsay
Updating the Package Zen App
Make sure you're using the latest and greatest version of Package Zen
Written by
Emma Ramsay
Updated over a week ago
Which iPhones, iPads, and iPods work with Package Zen
A list of Apple iOS devices that are compatible with Package Zen
Written by
Emma Ramsay
Updated over a week ago
How to Use Package Zen
New to Package Zen? Start here.
Written by
Emma Ramsay
Updated over a week ago
Items Not Syncing
Here's what to do if images on your device won't sync
Written by
Emma Ramsay
Updated over a week ago
Internet Connection Issues on your Mobile Device
Solve 99.99% of internet connection issues quickly
Written by
Emma Ramsay
Updated over a week ago
Mobile App Log In Issues
I can’t log in to the Mobile App - how do I fix it?
Written by
Emma Ramsay
Updated over a week ago
Contacting Package Zen Support
Chat in App | help@packagezen.com | 312-620-1415 x2
Written by
Emma Ramsay
Updated over a week ago
Checking In New Deliveries
What is a Check In?
Written by
Emma Ramsay
Updated over a week ago
Checking Out Deliveries
What is a Check Out?
Written by
Emma Ramsay
Updated over a week ago
Using the App while Offline
Using Package Zen without a WiFi or Cellular Data connection.
Written by
Emma Ramsay
Updated over a week ago
Check In or Check Out is Turned Off
Configuring Check In and Check Out settings
Written by
Emma Ramsay
Updated over a week ago
How To
How Do I Retake a Bad Photo?
Review and retake low quality photos
Written by
Emma Ramsay
Updated over a week ago
Pro Tip - Checking In Deliveries MUCH Faster
Check deliveries in as one big batch before sorting.
Written by
Emma Ramsay
Updated over a week ago
Switching Locations In-App
Property-switching in Package Zen
Written by
Emma Ramsay
Updated over a week ago
Package Zen Cellular Data Access
Turn Cellular Data for Package Zen On or Off.
Written by
Emma Ramsay
Updated over a week ago
Troubleshooting
Update the Package Zen Mobile App
Update our App Manually or Automatically
Written by
Emma Ramsay
Updated over a week ago
How can I add another property on my mobile device?
Gaining access to other properties on your mobile device
Written by
Emma Ramsay
Updated over a week ago
All I see is a grey screen when I try to take a picture in the app. How do I fix this?
Learn how to enable camera permissions on your device
Written by
Emma Ramsay
Updated over a week ago