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Mobile App Support

Answers to all your questions about the Package Zen Mobile App

18 articles
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Written by Emma Ramsay

Updating the Package Zen App

Make sure you're using the latest and greatest version of Package Zen
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Written by Emma Ramsay. Updated over a week ago

Which iPhones, iPads, and iPods work with Package Zen

A list of Apple iOS devices that are compatible with Package Zen
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Written by Emma Ramsay. Updated over a week ago

How to Use Package Zen

New to Package Zen? Start here.
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Written by Emma Ramsay. Updated over a week ago

Items Not Syncing

Here's what to do if images on your device won't sync
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Written by Emma Ramsay. Updated over a week ago

Internet Connection Issues on your Mobile Device

Solve 99.99% of internet connection issues quickly
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Written by Emma Ramsay. Updated over a week ago

Mobile App Log In Issues

I can’t log in to the Mobile App - how do I fix it?
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Written by Emma Ramsay. Updated over a week ago

Contacting Package Zen Support

Chat in App | help@packagezen.com | 312-620-1415 x2
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Written by Emma Ramsay. Updated over a week ago

Checking In New Deliveries

What is a Check In?
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Written by Emma Ramsay. Updated over a week ago

Checking Out Deliveries

What is a Check Out?
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Written by Emma Ramsay. Updated over a week ago

Using the App while Offline

Using Package Zen without a WiFi or Cellular Data connection.
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Written by Emma Ramsay. Updated over a week ago

Check In or Check Out is Turned Off

Configuring Check In and Check Out settings
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Written by Emma Ramsay. Updated over a week ago