A Group Contact is a person selected within a Group to receive notifications for items addressed to the Group, not to a specific person in the Group. 

In addition to receiving notifications for items addressed only to the Group, the Group Contact will also receive notifications for items addressed specifically to them.

You can see who the Group Contact is for any group by looking at the "Contact Info" on a Group's profile in your Dashboard:

It's important to select a Group Contact when creating a Group because this helps Package Zen ensure that items get to the right people. 

Learn more about Groups here.
Learn more about adding and updating Contact Info here

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