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Guide: Staff Member Roles in Package Zen

Let's break down the difference between each role in Package Zen

Emma Ramsay avatar
Written by Emma Ramsay
Updated over 3 years ago

Staff Member Roles in Package Zen

There are three kinds of Staff Members in Package Zen: Team Members, Property Managers, and Organization Admins.

Please Note: Team Members can NOT add or remove other Staff Members.

Here’s what each kind of Staff Member can and can’t do in Package Zen.

Team Member

Property Manager

Organization Admin

Use the Package Zen Mobile App to check in and check out items

✅

✅

✅

Access the Package Zen Web Dashboard

✅

✅

✅

Change their own passwords

✅

✅

✅

Create reports

✅

✅

✅

Add people and groups to the Dashboard

✅

✅

✅

Change contact methods and preferences in the Dashboard

✅

✅

✅

Add or remove Team Members

❌

✅

✅

Add or remove Property Managers

❌

✅

✅

Add or remove Organization Admins

❌

❌

✅

Control where Staff Members can use Package Zen in their organization

❌

❌

✅

Still have questions?

See your Dashboard's Staff Page for more information about all of these roles.

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