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Why do the alternate names for people or groups have typos?
Why do the alternate names for people or groups have typos?

How we use alternate names and misspellings to make sure everyone gets their items

Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

People's names get misspelled all the time.

Package Zen's system keeps track of these typos so it can identify commonly misspelled names and make sure items get to the right people.

The system treats typos like nicknames, so no matter how names are spelled notifications will still be sent out. 

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