Package Zen Web Dashboard

Your Delivery Records and Settings: https://dashboard.packagezen.com/

Mark Kiefer avatar Emma Ramsay avatar
31 articles in this collection
Written by Mark Kiefer and Emma Ramsay
How To

How To: Add a New Person to Package Zen

Follow these steps to create a Person Profile Page for a new Person (or people) in your Package Zen Web Dashboard
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Updating Contact Info

Update contact info for People and Groups using your Package Zen Web Dashboard
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Add New Staff Members

Property Managers and Organization Admins can invite new Staff Members to use the Package Zen Mobile App and Web Dashboard
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Removing a Staff Member

Learn how to remove a Person’s Staff Member credentials in Package Zen
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Add Staff Members from Different Properties in Your Organization

Learn how to add people from different locations within your organization as Package Zen Staff Members
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Grant Package Zen Staff Members Access to Several Locations at Once

“How do I control which properties in my organization Package Zen users can access?”
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Check Out Items Manually from the Web Dashboard

Learn how to confirm items have left your custody using your Dashboard
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Make a Current Person a Former Person

Here’s what to do when a Person is no longer at your property
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Merge two People in the Dashboard

Learn how to perform merges in your Package Zen Web Dashboard
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Using Tags to Categorize People

Learn how to create, apply, and remove tags in your Dashboard
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

How To: Export Your Item Records

Use Package Zen to export Items logged at your property
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago
Guides

Guide: Staff Member Roles in Package Zen

Let's break down the difference between each role in Package Zen
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: People

How Package Zen handles deliveries for individual recipients
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Groups

Learn what Groups are and what they look like in different types of properties
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Group Contacts

Learn how notifications for items addressed to groups work
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Deleting People

“Can you delete a Person from Package Zen?”
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Former People

An overview of People Statuses in Package Zen
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Item Statuses

Learn what each status really means in Package Zen and how to use them to resolve receiving issues
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Item Detail Pages

Learn how to use Item Detail Pages to find information about an item
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Locating an Item's Signature

Learn where to find an item's signature in its Item Detail Page
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Check Out Time

Learn where to find the time an item was checked out
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Items Without Recipients’ Names

“How does Package Zen handle items that do not have a recipient's name on the label?”
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Guide: Nicknames

Adding nicknames that are not handled automatically
Mark Kiefer avatar
Written by Mark Kiefer
Updated over a week ago

Why do the alternate names for people or groups have typos?

How we use alternate names and misspellings to make sure everyone gets their items
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago

Can I use Package Zen to keep track of outbound items?

A quick word about outbound solutions
Emma Ramsay avatar
Written by Emma Ramsay
Updated over a week ago